Privacy Policy & Cookies Policy


Graffstudio believes that the relationship between our Clients and ourselves should be based on mutual confidence and trust. However, in order to avoid any misunderstanding, we have set out the terms by which we, The Agency, provide our services to you, The Client.
“The Agency” means Graffstudio a company registered in England and Wales whose registered office is at:
89 Marina View, Hebburn, NE31 1RY.

“The Client” shall mean any individual, firm, company or other party with whom The Agency contracts or seeks to contract.
“Services” means services to be provided by The Agency to The Client, as agreed by both parties.
“Digital Project Proposal” means a document that details The Clients requirements provided by The Agency that meets The Client’s needs as defined in The Client brief.
“Digital Service Contract” means the contractual terms of working between The Client and The Agency as outlined in the Digital Project Proposal. “Material” means all artwork, copy, models, designs, photographs, software and all other material created by the Agency for the The Client in connection with Accounts by directors or employees of The Agency.

What we collect

We may collect the following information: Your email address.

What we do with the information we gather

We use this information to understand your needs and provide you with a better service. In particular for the following reasons:
- The circulation list for our newsletter, Sociable Folktales.
- To send promotional emails using the email address you’ve provided, letting you know about new products, special offers or other information we think you may find interesting.


We’re committed to making sure your information is secure. In order to prevent unauthorised access or disclosure, we’ve put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Sorry, it’s much less tasty than it sounds. A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets your computer know when you visit a particular site. Cookies allow web applications to respond to you as an individual, so the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to tell us which pages are being used. This helps us to analyse data about webpage traffic and tailor our website to customer needs. We only use this information for statistical analysis purposes though, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by showing us which pages you find useful and which pages you don’t. Other than the data you choose to share with us, a cookie doesn’t give us access to your computer or any information about you. You can choose whether to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to say no to cookies if you prefer. This may prevent you from taking full advantage of the website though.

Links to other websites

Now and then our website may contain links to other websites we think are interesting or useful. But once you’ve used these links to leave our site, we don’t have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and take a good look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the use of your personal information at any time. So if you’ve previously agreed to us using your personal information for direct marketing purposes but now you’ve changed your mind, just let us know by emailing us at
We won’t sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you’ve told us it’s okay, we may use your personal information to send you promotional information about third parties we think you may find interesting. Under the Data Protection Act 1998 you may request a copy of the personal information we hold about you. A small fee will be payable. Just drop us a line at: Graffstudio, PO Box 225, Hebburn, NE31 9AP

If you believe that any information we’re holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the addresses above. We’ll correct any information found to be incorrect, as quickly as we can.